Property Manager
Position Summary
This is a working on-site supervisory position under the direction of the Asset Manager. The employee is responsible for administering and managing an assigned Asset Management Property (AMP) which includes the overall management of site operations and the supervision of maintenance staff. The Property Manager serves the residents by implementing changes in policies and rules that will bring about growth and improvement for the Authority. This employee is responsible for the daily responsibilities of resident relations, property management, and any related problems.
Essential Duties and Responsibilities
- Provides day-to-day supervision to assigned property management and maintenance staff. Delegates tasks as appropriate, schedules work and monitors performance. Conducts performance appraisals of subordinates and takes personnel actions in accordance with the Authority’s policies.
- Interprets HUD regulations and program guidelines to ensure the Authority’s compliance with all public housing admissions and keeps abreast of changes in regulations.
- Conducts move-in/out inspections as well as annual inspections in preparation for REAC inspections.
- Monitors occupancy compliance and constantly strives to achieve occupancy goals.
- Shows vacant units to possible residents and supervises maintenance in preparing vacant units for rental.
- Calculates and collects rent for incoming and existing residents.
- Prepares and maintains monthly reports and records using the Authority’s approved software system.
- Works with the Finance Department to prepare and monitor the budget for the AMP to ensure spending is within established guidelines.
- Enforces equal housing laws and regulations. Accepts applicant requests for informal reviews and processes them accordingly.
- Assists and monitors the Property Clerks to ensure that all files and records are maintained in a neat and well-organized manner.
- Is responsible for the approval and execution of leases, repayment agreements, etc.
- Assists the Resident Council in planning programs.
- Executes eviction notices for non-paying residents or undesirable residents.
- Accepts and processes resident complaints and concerns in a timely and professional manner.
- Walks the Asset Management Property (AMP) daily and addresses issues, as appropriate.
- Ensures the safety of residents through crime prevention programs and promotes awareness for all residents.
Knowledge, Skills and Abilities
- Knowledge of the general operations and procedures of a Public Housing Agency (PHA) and HUD.
- Knowledge of the purposes, policies, and regulations of the Authority.
- Knowledge of the local, state, and federal laws governing public housing programs including resident selection, leasing of property and evictions.
- Knowledge of the rules and regulations governing the public housing management.
- Knowledge of local, state, and federal community social services and funding sources.
- Knowledge of social trends and economic conditions and their application to overall community service programs, and knowledge of the sources and availability of information relating to social services with the ability to secure the confidence and cooperation of other public agencies.
- Knowledge of report preparation techniques and procedures.
- Ability to use basic office equipment such as telephone, fax, copier and computer.
- Ability to understand, act on, and interpret policies, regulations, and procedures as set forth by the Authority and HUD.
- Ability to plan, organize, and develop a wide variety of operational and management programs and procedures, and supervise staff.
- Ability to establish, monitor, and achieve objectives through skillful delegation of duties.
- Ability to train other workers and to explain organizational policies, rules, regulations, and procedures.
- Ability to interview, keep records, and apply standard office practices.
- Must possess good communication skills.
- Ability to assist in planning, promoting, and evaluating housing and housing-related programs.
- Ability to prepare and present ideas in a clear and concise manner, both orally and in writing.
- Ability to establish and maintain effective working relationships with co-workers, vendors, consultants, contractors, residents, HUD, and local, state, and federal officials.
- Ability to communicate with people from a broad range of socio-economic backgrounds.
- Ability to work in less-than-ideal conditions, e.g., noise, high traffic areas, etc.
- Ability to manage multiple priorities and multiple demands to accomplish tasks in accordance with established requirements.
- Ability to always remain professional and composed in various situations and handles differences in a professional manner.
Education, Experience and Requirements
- Preferably a bachelor’s degree from an accredited college or university in Business, Public Administration or a Social Services related field.
- Three (3) to five (5) years of work experience in property management, public housing occupancy or assisted housing management, with at least two (2) years in a supervisory capacity.
- Any equivalent combination of education, training and experience which provides the required knowledge and abilities.
- Certified as a Public Housing Manager or equivalent; if not, certification must be obtained within one year of employment.
- Housing Choice voucher and Low-Income Housing Tax Credit (LIHTC) specialist certification.
- Other certifications as required or needed.
Special Requirements
- Level of manual dexterity sufficient to allow for operation of typewriter, computer keyboard, telephone, facsimile machine, calculator, etc.
- Ability to move, handle, or lift small objects around desk area, e.g., files, computer printouts, reports, calculator, office supplies, etc.
- Ability to physically access all types of dwelling units.
- Able to be bonded.
- Possession of a valid motor vehicle operator’s license.
This position description in no way states or implies that these are the only job duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficient & timely. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
Those interested in applying should submit a letter of interest and a resume to:
wcook@garyhousing.org